Sales representative (m/f/d) in the private and commercial customer sector
Your tasks
- Personal, telephone and written customer service
- Advising customers on EWR products and concluding special contracts
- Detailed changes in relation to tariffs, meter merging, credit notes, recalculations, discounts
- Explanations regarding invoices, customer accounts, payment methods, consumption
- Relocation processing
- Participation in the further development of the customer information and billing system and the CRM tool
Your qualifications
- Your enthusiasm for finding solutions takes you and our customers further. Your strong ability to communicate clearly and your experience of acting in a service-oriented manner will help you achieve this. Do you like to get everyone on board and are you a team player?
- Completed commercial training, experience in receivables management or customer advice in the energy sector
- Confident handling of the SAP/IS-U billing system and Office applications
- Strong service orientation and a high degree of self-organization
- Strong interpersonal skills and excellent communication skills
- Flexibility and enjoyment of teamwork
- High ability to solve problems
Benefits
Contact us
Visit us at www.sr-karriere.de , where you will find our attractive employer benefits!
If you have any questions about this job advertisement and the application process, please contact Sonja Rudolph (02191 – 16 4332).
EWR GmbH, Neuenkamper Str. 81-87, 42855 Remscheid, www.ewr-gmbh.de