Senior Customer Relationship Manager for network users (m/f/d)

Senior Customer Relationship Manager for network users (m/f/d)

TenneT is growing in order to achieve its strategic goals: We are tackling the transformation of the energy supply. We are making the energy transition! Join us – in a job that really makes a difference! We are looking for a passionate Senior Customer Relationship Manager for grid users (m/f/d)) at the Bayreuth site, maybe this is you?
The Customers and Markets department is there to position TenneT as a thought leader in the European electricity markets. In this way, we support the operation of an efficient and resilient electricity system at the lowest possible cost.
TenneT is a leading European grid operator. We are committed to a secure and reliable electricity supply – 24 hours a day, 365 days a year. We are helping to shape the energy transition – for a sustainable, reliable and affordable energy future. As the first cross-border transmission system operator, we plan, build and operate a high-voltage and extra-high-voltage grid with a length of over 25,000 kilometers in the Netherlands and large parts of Germany and enable the European energy market with our 17 interconnectors to neighboring countries. With a turnover of 9.2 billion euros and total assets of 45 billion euros, we are one of the largest investors in national and international electricity grids, on land and at sea. Every day, our 8,300 employees give their best and ensure that more than 43 million end consumers can rely on a stable supply of electricity in line with our values of responsibility, courage and networking.

• Central point of contact for network users: You are the first point of contact, ensure continuous and transparent communication and that requirements are implemented efficiently
• Independent project work: you manage work packages within our projects, coordinate processes and achieve project goals with clear communication and structured planning
• Coordination with internal and external stakeholders: You bring together internal and external interests on network topics, technical and legal requirements – and bring the right partners to the table
• Contract management and negotiations: You are responsible for contract management and confidently conduct negotiations with our network users

• Relevant qualification: Degree in electrical engineering, engineering, business administration or comparable qualification
• Proven project and interface expertise: You navigate complex projects through all phases and bring together different interests in a structured, solution-oriented manner and with strategic vision
• Experience in the energy industry: You are familiar with the regulatory environment of a grid operator, know how laws have developed – and how they affect customers
• Contract management and negotiation skills: You have sound experience in drafting, reviewing and coordinating complex contracts
• Linguistic confidence: You communicate confidently in German and English – both orally and in writing – including with international partners

• Flexibility
• We are family-friendly and close to life
• We focus on people: our external partners provide you with support services for different phases of life – for example in matters relating to childcare, household services or care and work
• A 37-hour week with flexible working hours, flexitime account, home office option and 30 days’ vacation per year (+ days off on New Year’s Eve and Christmas Eve) allow you to organize your work individually
• Details
• Attractive remuneration & social benefits
• Attractive remuneration : The salary is based on a collective agreement and includes a Christmas bonus, 14th monthly salary, various bonuses, capital-forming benefits and a company pension scheme
• A JobRad in the deferred compensation model can be used as an alternative to commuting to work and as a health promotion measure
• Personal development
• Recharge your batteries, promote health – not with fine words, but with concrete benefits: You can expect various courses offered in the company, cost sharing for sports facilities, counseling services and health checks by company doctors on site
• Our company restaurants contribute to a healthy and varied diet
• Modern &amp
• Working environment
• Modern working environment
• Working environment with a campus feel: modern work equipment and ergonomic workstations as well as an open office concept make it easier for you to collaborate across teams on site
• In order to enable a healthy working environment even when working from home, we contribute financially to your office equipment

Susana Djapri
Recruiter
Susana.Djapri@tennet.eu
People
Talent Acquisition
Thorsten Frerk
Hiring Manager
Thorsten.Frerk@tennet.eu
Customers & Markets
Customers