Receivables management clerk in customer service (f/m/x) full-time (39h/week)
We, Stadtwerke Erkrath GmbH, are a fast-growing, modern and efficient municipal supplier of electricity, gas, water, heat and telecommunications and operator of the Neanderbad swimming pool. Our approximately 140 employees ensure and improve the quality of life of around 46,000 residents in Erkrath. We face up to our social responsibility and are also involved in many regional projects. We combine our strengths to ensure sustainable and future-proof supply. Join us and work with our team to create new energy worlds for our region.
Your tasks
- Regular execution of dunning and block dunning runs
- Telephone, written and personal customer support with a focus on receivables management
- Accounts receivable and master data maintenance
- Review of customer contracts and invoice verification of outgoing invoices for receivables tracking
- Sustainable and independent receivables monitoring
- Processing and responsibility for pre-litigation dunning procedures
- Maintenance, review and management of payment agreements
- Processing and forwarding receivables to debt collection agencies
- Processing insolvencies
- Regular exchange with our legal department
- General commercial activities
Your qualifications
- You have completed a commercial apprenticeship, ideally as a paralegal and notary’s assistant or have several years of professional experience in receivables management
- You impress with your ability to resolve conflicts and have a calm and objective demeanor
- You show perseverance and assertiveness in difficult customer discussions
- You have good knowledge of debt collection systems, MS Office and can quickly familiarize yourself with new software
- You recognize correlations quickly and work independently and in a solution-oriented manner
Benefits
- Variety & team spirit: exciting tasks in a friendly team with short decision-making paths.
- Helping to shape instead of just managing: flat hierarchies and the opportunity to actively optimize processes.
- Responsibility & freedom: a high degree of creative freedom and clear decision-making powers.
- Modern working environment: very good transport connections.
- Further development: professional and personal training opportunities.
- Fair conditions: performance-related remuneration according to TV-V incl. 13th monthly salary.
- Benefits: company pension scheme, capital-forming benefits, employee discounts, corporate benefits, JobRad and much more.
Contact us
Stadtwerke Erkrath GmbH
Hossein Mansouri Fard
Gruitener Street 27
40699 Erkrath
Phone 02104-9436061
Bewerbung@stadtwerke-erkrath.de
Www.stadtwerke-erkrath.de