As a modern energy utility with approximately 1,000 employees, we offer the ideal combination of forward-looking services and the expertise of a local energy provider. Whether it’s electricity, natural gas, heat, or water—we provide it all from a single source. We invest in our city and its renewable energy sources, and we also supply electricity and natural gas beyond our city limits. We are exceptionally versatile and are already adapting to the customer needs of tomorrow.
Your responsibilities will include, among other things:
You’ll drive our growth by continuously refining our sales strategy with a particular focus on our home market of Dortmund and on online channels
You’ll develop smart acquisition strategies that are seamlessly integrated across online and offline channels—always with the goal of expanding our reach and winning over new customers. In doing so, you’ll place a special focus on online sales channels
You’ll establish new sales channels and further develop existing ones—with creative ideas and a clear focus on cost-effectiveness. Whether it’s direct sales, promotions, comparison sites, or other digital touchpoints: you’ll find the best way to sustainably grow our business in electricity, gas, and—in the future—energy services
You manage and optimize the entire acquisition process throughout the customer journey—from the initial contact through successful closing to the start of service
You leverage automation and digital tools to make acquisition processes even more efficient and use innovative technologies to maximize reach and conversion
You’ll conduct competitive analyses and research to identify trends and keep us at the forefront of the market
You’ll continuously optimize the customer journeys under your responsibility in cross-functional teams, ensuring an excellent customer experience
What you'll bring to the table:
You hold a VWA degree in business administration, a degree in business administration, or a comparable qualification, ideally with a focus on marketing/sales
Industry knowledge in the energy sector or in the retail business of regulated markets rounds out your profile
You have proven experience in sales, particularly in the design and implementation of sales campaigns (energy, telecommunications, or comparable products)
You possess substantial expertise in digital sales and in the sales-oriented use of price comparison portals such as Verivox
You have extensive experience managing service providers and sales partners and stand out for your strong network
You have a keen sense for digital transformation and the continuous improvement of processes
You impress with your pragmatic approach, a high degree of personal responsibility, and team spirit
You work in a structured, proactive, and solution-oriented manner and have a strong grasp of numbers
You are a talented communicator, can explain complex issues clearly, and present yourself competently both internally and externally
You possess strong organizational skills and the ability to work well in a team, and you enjoy taking on new challenges