We are Yippie, a nationwide energy start-up with a mission to create a digital ecosystem where our customers can find everything they need for a sustainable everyday life. So we are not just about the core area of sustainable energy and mobility - we want to address the needs of everyday life. We have a very clear aspiration: we critically scrutinize trends and technologies with regard to our customers' wishes and prefer to set new standards rather than accept the status quo. To do this, we make bold decisions and consciously venture down new paths to make things better, more digital and more innovative, also with one of our many partners. We do all of this at our headquarters in the Frankfurt area, in Obertshausen to be precise. At the moment, we are still "small but mighty" - agile, creative and digital natives.
Your tasks
In your job, you will be an important member (f/m/d) of our customer service team and drive Yippie forward. For us, customer service means more than just answering emails, because you will have a wide range of tasks. This includes, among other things, switching suppliers, customer billing, receivables management and quality assurance for our service partners. You will also be the contact person (f/m/d) for technical inquiries from our service partners.
Your qualifications
You have completed commercial training and have appropriate professional experience - career changers (f/m/d) are just as welcome as energy professionals (f/m/d). You are not afraid to contribute and test your ideas in a dynamic team. You have a team and solution-oriented way of working and are characterized by a high degree of initiative and personal commitment. You have very good communication skills as well as a customer-oriented and confident manner. You are a "digital native" (f/m/d) and confident in using MS Office applications and digital tools and have a high affinity for IT.
Benefits
We are Yippie, an ambitious energy start-up and subsidiary of MAINGAU Energie GmbH that wants to change the world. With us you will find: Dynamic work in a small, committed team. Flat hierarchies, short paths and co-determination - your ideas will be heard! Exciting tasks with lots of impact. A modern workplace with all the software and hardware you need. Flexible working hours and locations including mobile working - you shape your working day! Whether it's a chat in our Work Café, undisturbed focus time in a quiet corner or working in the sun - WLAN and infrastructure on our campus make it possible. Good transport links to our office, whether by train or car. Many uncomplicated opportunities for further training. Of course: favorable employee rates for our green electricity! 30 days' annual leave, cool events and team-building activities, on-site barista, organic muesli, organic fruit and vegetables, gym membership allowance... and many more benefits!
