Customer Relationship Manager for network customers (m/f/d)

Customer Relationship Manager for network customers (m/f/d)

TenneT is growing in order to achieve its strategic goals: We are tackling the transformation of the energy supply. We are making the energy transition! Join us – with a job that really makes a difference! We are looking for a passionate Customer Relationship Manager in the customer segment Grid Customers (m/f/d) at the Bayreuth site, maybe this is you?
The Customers and Markets department is there to position TenneT as a thought leader in the European electricity markets. In this way, we support the operation of an efficient and resilient electricity system at the lowest possible cost.
TenneT is a leading European grid operator. We are committed to a secure and reliable electricity supply – 24 hours a day, 365 days a year. We are helping to shape the energy transition – for a sustainable, reliable and affordable energy future. As the first cross-border transmission system operator, we plan, build and operate a high-voltage and extra-high-voltage grid with a length of over 25,000 kilometers in the Netherlands and large parts of Germany and enable the European energy market with our 17 interconnectors to neighboring countries. With a turnover of 9.2 billion euros and total assets of 45 billion euros, we are one of the largest investors in national and international electricity grids, on land and at sea. Every day, our 8,300 employees give their best and ensure that more than 43 million end consumers can rely on a stable supply of electricity in line with our values of responsibility, courage and networking.

• You are the central point of contact for our network customers. You manage projects, communicate clearly with customers and take responsibility for the implementation and success of these projects.
• You coordinate all customer-relevant issues internally, in particular on network topics, legal and technical requirements, and actively mediate between various stakeholders.
• You support network customers during ongoing operations and accompany new network connections from the preparation of the offer to commissioning, always with a view to technical, economic and legal aspects.
• You are responsible for contract management and conduct negotiations and draw up contracts with our grid customers. Your expertise in drafting contracts is crucial to the success of the project.
• You actively ensure a safe and cooperative working environment and support your colleagues in working together efficiently.

• Specialist knowledge : You have successfully completed a degree in electrical engineering, industrial engineering, business administration or a similar subject.
• Project management: You have practical experience in the energy industry or with a grid operator and have successfully managed customer projects.
• Stakeholder management : You communicate clearly with customers and conduct negotiations at eye level, based on sound technical knowledge.
• Processes and tools: You work in a structured manner, take responsibility for results and use IT systems effectively to manage projects.
• Language skills : You have a very good command of English and German to communicate professionally with international clients.

• Flexibility
• We are family-friendly and close to life
• We focus on people: our external partners provide you with support services for different phases of life – for example in matters relating to childcare, household services or care and work
• A 37-hour week with flexible working hours, flexitime account, home office option and 30 days’ vacation per year (+ days off on New Year’s Eve and Christmas Eve) allow you to organize your work individually
• Job details
• Attractive remuneration & social benefits
• Attractive remuneration : The salary is based on a collective agreement and includes a Christmas bonus, 14th monthly salary, various bonuses, capital-forming benefits and a company pension scheme
• A JobRad in the deferred compensation model can be used as an alternative to commuting to work and as a health promotion measure
• Personal development
• Recharge your batteries, promote health – not with fine words, but with concrete benefits: You can expect various courses offered in the company, cost sharing for sports facilities, counseling services and health checks by company doctors on site
• Our company restaurants contribute to a healthy and varied diet
• Modern &amp
• Working environment
• Modern working environment
• Working environment with a campus feel: modern work equipment and ergonomic workstations as well as an open office concept make it easier for you to collaborate across teams on site
• In order to enable a healthy working environment even when working from home, we contribute financially to your office equipment

Susana Djapri
Recruiter
Susana.Djapri@tennet.eu
People
Talent Acquisition
Thorsten Frerk
Hiring Manager
Thorsten.Frerk@tennet.eu
Customers & Markets
Customers