Expert for energy billing (m/f/d)
As a municipal utility company, Stadtwerke Bad Vilbel GmbH operates the gas, water, electricity and heating supply divisions as well as a transport company. Stadtwerke Bad Vilbel GmbH is also involved in real estate management and renewable energies.
Your tasks
- Together with the team leader, you will prepare and implement the annual consumption billing for all customers and all divisions, taking into account the energy industry regulations
- You will support the customer service and billing staff in solving difficult billing cases as a source of expertise and contact person
- You will handle all energy-related business processes in the area of consumption billing and solve complex billing issues. Your focus will be on the continuous optimization/digitalization of business processes
- After appropriate training, you will represent the team leader in all technical/content-related tasks
Your qualifications
- You have a degree with a commercial background or commercial training with relevant professional experience
- You have in-depth knowledge of all energy industry business processes/regulations and are familiar with the coordination and organization of annual consumption billing in the mass customer business
- In the course of your professional development, you have gained experience in customer service and customer advice as well as accounts receivable accounting
- As a technical expert in the team, you have the necessary “soft skills” in dealing with colleagues
- Comprehensive knowledge/experience with ERP systems (e.g. CS Schleupen, Wilken-Neutrasoft, SAP), CRM applications (e.g. Cursor) and the common MS Office applications, in particular MS Word and MS Excel, is a prerequisite for us
Benefits
- You will receive a performance-related salary in line with the collective wage agreement for utility companies (TV-V) including an annual special payment and company pension scheme
- We will provide you with a job ticket for the entire RMV area free of charge
- Flexible working hours and the option of mobile working create an ideal work-life balance
- You can expect an informal working atmosphere, a motivated team, flat hierarchies and short decision-making processes
- You will work in an innovative and collegial environment that focuses on collaboration and further development of the working environment