Heating and operating cost accounting clerk (m/f/d)
NEW cares – about the wishes of its customers, and also about you and your career. As a municipal service provider, we combine a wide range of services under one roof: energy supply, drinking water and wastewater, leisure facilities, swimming fun and public transport. The NEW Group has more than 2,200 employees. And the region counts on us – as a strong employer in the Lower Rhine region. With a job at the NEW Group, you will not only improve the quality of life in our home region, but also your career.
Within the NEW Group, NEW Niederrhein Energie und Wasser GmbH pursues one mission – your energy supply! We are an energy provider for homes, companies and the housing industry and supply private and business customers with electricity, gas and water. The energy industry covers a broad spectrum and offers exciting fields of activity. Become part of our team and help shape the future of energy both regionally and nationally!
As the energy service provider of tomorrow, NEW develops innovative products for all aspects of energy and heat supply. We provide the complete package, from energy supply to metering and billing – all from a single source. Our “NEW DAT!” product makes operating cost billing faster, more effective and less complicated.
Do you have a very good understanding of figures and are you interested in being innovative, developing and implementing ideas and contributing your know-how to all processes relating to the recording and billing of energy and water consumption and the associated services?
Become part of our team as
Your tasks
- You will be responsible for providing our customers with comprehensive advice and support on all issues relating to heating and operating cost billing in accordance with applicable laws and regulations
- You will be responsible for preparing all documents, checking measured values for completeness and plausibility and preparing heating and operating cost bills based on digital meter readings, costs and user data
- Together with the team, you will check each other’s bills using the dual control principle
- You will also process complaints, answer tenants’ and customers’ questions about the invoices and prepare corrective invoices
- You will also be responsible for maintaining the database of the properties to be billed
- You enjoy the further development of NEW’s billing product
Your qualifications
- You have successfully completed a commercial apprenticeship
- You have experience in the preparation/processing of heating and operating cost statements
- Ideally, you already have initial contact with the energy industry
- In addition, you have sound knowledge of the common MS Office applications (365)
- We expect you to be willing to familiarize yourself independently with new processes and requirements
- To reach our various locations in the region as well as on-site appointments with our customers, you must have a valid class B driving license
- Your daily work is characterized by a high degree of accuracy and diligence, good time management paired with quality awareness
- Your work aims to win together with the team and to continuously improve through mutual feedback and personal development
- A high degree of customer orientation, integrity, commitment and efficiency round off your profile
Benefits
- Find in us an employer with the right values. Our thoughts and actions are guided by principles that are characterized by trust, respect, foresight, appreciation and innovation. Our team has high standards and enjoys its work. In principle, the position is to be filled for an indefinite period of time, but we reserve the right to hire for a limited period of time if necessary. You can expect:
- Remuneration based on the collective agreement (TV-V)
- Exciting working environment in a dynamic team
- Modern workplace equipment and high-quality IT hardware, also for private use
- Attractive social benefits (including company pension scheme, deferred compensation, smartphone)
- Flexible working hours and the option of mobile working
- Further training and qualification opportunities as well as digital learning
- Excellent health management (prevention offers, employee support programs, etc.)
- Sustainable working and living, e.g. support with the purchase of an e-bike or bicycle and electric charging options on site
Contact us
Andrea Königs will be happy to answer your initial questions by telephone on 02166 688-2779.
NEW AG – Odenkirchener Straße 201 – 41236 Mönchengladbach