More than 1,300 dedicated employees of Stadtwerke Münster and its subsidiaries supply energy, drinking water, fiber optics and mobility for life in our city and the surrounding area. Being a Stadtwerke employee means security, work flexibility, a strong sense of solidarity and the feeling of working in a large team. Because what unites us all: the genuine solidarity among us and our passion for our common goal - to maintain the city's lifelines and thus make Münster a better place to live.
The overarching optimization and alignment of procedures, statements and knowledge levels in all customer contact points The promotion of active sales including side-by-side coaching Identifying potential for self-service and digitalization Preparing information for employees (e.g. about new campaigns, product or process adjustments), including maintaining the knowledge database Organizing regular exchanges with specialist coordinators and key users Regularly supporting employees in private customer sales to derive current technical requirements from employees and customer needs
Ideally, you have already gained extensive experience in the energy industry Strong communication skills and team spirit as well as a pronounced customer focus, both internally and externally Experience in coaching employees Knowledge in the optimization and visualization of processes (CIP) Proficiency in MS Office products (Word, PowerPoint, Excel) and SAP ISU, CRM
A modern working environment in which you can make a difference and your contribution counts Varied tasks and a high degree of independent work Lively team spirit and collegial cooperation from employees to management Work-life balance through flexible working hours and mobile working Promotion of your health with an extensive range of sports activities, ergonomic advice and health days Remuneration according to TV-V, regular special payments and a company pension scheme Germany ticket and bicycle leasing Regular employee events such as company parties and after-work events Own company restaurant with subsidized lunch Central location directly at the port and ideal public transport connections