Process Coordinator (m/f/d) for Market Processes Related to Smart Metering Systems
Stadtwerke Saarbrücken Netz AG—Your Future in Energy Supply
As an innovative utility operator for electricity, natural gas, district heating, and water, we supply Saarbrücken with high-quality drinking water from our own water treatment plants and are actively shaping the region’s energy future. Based in Saarbrücken, we offer exciting career opportunities in a dynamic, forward-looking environment.
Your Responsibilities
- Monitoring, managing, and continuously improving energy management processes with a focus on IM4G requirements
- Coordination of internal departmental matters
- Analysis, prioritization, and tracking of open process and error cases related to supplier changes, energy data management, and billing
- Monitoring process statuses and ensuring transparent handling of open issues
- Supporting the implementation of new regulatory requirements and process adjustments
- Central communication and coordination role for the department
- Managing and tracking tickets, as well as coordinating escalations in consultation with department management
- Analyzing and managing technical error cases until a sustainable solution is reached
- Ensuring a structured flow of information between all involved departments
- Taking on coordination tasks to relieve the operational teams
- Monitoring and tracking open process and system issues
- Consolidating, coordinating, and prioritizing technical requirements
- Providing support for testing, process coordination, error analysis, and feedback
- Collaborating on the further development and optimization of existing processes and system landscapes
- Supporting the implementation of new applications, processes, and regulatory requirements
Your Qualifications
- Successfully completed technical or business vocational training
- Professional experience in the energy sector in the areas of market communication, grid processes, metering, or energy data management
- Strong interest in energy industry processes as well as regulatory and technical contexts
- A strong understanding of processes and the ability to quickly grasp complex issues, structure them, and develop solutions independently
- Experience with cross-functional coordination and collaboration processes
- Proficiency with MS Office and, ideally, knowledge of SAP S4/HANA and energy industry application systems
- Strong communication skills and a confident demeanor
- High degree of initiative, a strong sense of responsibility, and excellent organizational skills
- An independent, reliable, and goal-oriented work style, along with a strong commitment to managing process and error situations
- Perseverance and tenacity in resolving outstanding issues, as well as a passion for designing, optimizing, and sustainably developing processes
Benefits
- Salary based on the collective bargaining agreement, Pay Grade 8 TV-V
- Flexible working hours (between 6:00 a.m. and 7:00 p.m.)
- Remote work
- Workplace health management / company sports groups / fitness room
- Corporate cafeteria (breakfast service/lunch)
- Free beverages (coffee, water)
- Free parking
- New, modern office building
- “Family-Friendly Company” seal of approval
- Systematic onboarding to ensure a smooth start at our company
- Opportunities for continuing education and professional development
- Varied company events
- Corporate benefits (discounts from various providers)
- Free accident insurance
- Job ticket/bike leasing
- Attractive options through ZVK to plan for your retirement
Contact
Ms. Aline Perna
Stadtwerke Saarbrücken Netz AG
Heuduckstraße 36
66117 Saarbrücken
Phone: 0681 587-0