Sales Manager (m/f/d)

Sales Manager (m/f/d)

As a modern energy utility with approximately 1,000 employees, we offer the ideal combination of forward-looking services and the expertise of a local energy provider. Whether it’s electricity, natural gas, heat, or water—we provide it all from a single source. We invest in our city and its renewable energy sources, and we also supply electricity and natural gas beyond our city limits. We are exceptionally versatile and are already adapting to the customer needs of tomorrow.

• You’ll drive our growth by continuously refining our sales strategy with a particular focus on our home market of Dortmund and on online channels
• You’ll develop smart acquisition strategies that are seamlessly integrated across online and offline channels—always with the goal of expanding our reach and winning over new customers. In doing so, you’ll place a special focus on online sales channels
• You’ll establish new sales channels and further develop existing ones—with creative ideas and a clear focus on cost-effectiveness. Whether it’s direct sales, promotions, comparison sites, or other digital touchpoints: you’ll find the best way to sustainably grow our business in electricity, gas, and—in the future—energy services
• You manage and optimize the entire acquisition process throughout the customer journey—from the initial contact through successful closing to the start of service
• You leverage automation and digital tools to make acquisition processes even more efficient and use innovative technologies to maximize reach and conversion
• You’ll conduct competitive analyses and research to identify trends and keep us at the forefront of the market
• Working in cross-functional teams, you will continuously optimize the customer journeys under your responsibility, thereby ensuring an excellent customer experience

• You have a VWA degree in business administration, a degree in business administration, or a comparable qualification, ideally with a focus on marketing/sales
• Industry knowledge in the energy sector or in the retail business of regulated markets rounds out your profile
• You have proven experience in sales, particularly in the design and implementation of sales campaigns (energy, telecommunications, or comparable products)
• You possess substantial expertise in digital sales and in the sales-oriented use of price comparison portals such as Verivox
• You have extensive experience managing service providers and sales partners and stand out for your strong network
• You have a keen sense for digital transformation and the continuous improvement of processes
• You impress with your pragmatic approach, a high degree of personal responsibility, and team spirit
• You work in a structured, proactive, and solution-oriented manner and have a strong grasp of numbers
• You are a skilled communicator, can explain complex issues clearly, and present yourself competently both internally and externally
• You possess strong organizational skills and the ability to work well in a team, and you enjoy taking on new challenges

Sarah Migas
HR Business Partner