Sales representative (m/f/d) in the private and commercial customer sector – temporary
Your tasks
- Enjoy personal customer service
- Answering customer enquiries by telephone and in writing
- Advising customers on EWR products and concluding special contracts
- Contract maintenance for our customers (tariff changes, relocation processing incl. determining the monthly budget billing amount, recording payment methods, issuing credit notes)
- Explanations on invoices, customer accounts, payment methods, consumption
- Creation of simulation invoices
- Support in projects
- Participation in the further development of the customer information and billing system as well as the CRM tool
Your qualifications
- Completed commercial training, experience in receivables management or customer service in the energy sector
- Confident handling of the SAP/IS-U billing system and Office applications
- Strong service orientation and a high degree of self-organization
- Strong interpersonal skills and excellent communication skills
- Flexibility and enjoyment of teamwork
- High ability to solve problems
Benefits
Contact us
Visit us at www.sr-karriere.de , where you will find our attractive employer benefits!
If you have any questions about this job advertisement and the application process, please contact Sonja Rudolph (02191 – 16 4332).
EWR GmbH, Neuenkamper Str. 81-87, 42855 Remscheid, www.ewr-gmbh.de