EWS grew out of a citizens’ initiative. As a cooperative, we are committed to climate protection and renewable energy, and we supply approximately 200,000 customers nationwide with green electricity and biogas. We have a clear, uncompromising, and environmentally focused mission and can point to an unparalleled track record of success. We are looking for people who want to contribute their knowledge, skills, and dedication to help shape the citizen-led energy transition together with us.
EWS provides customer service and billing services for other energy utilities. To this end, the Energy Utility Services department was established within our subsidiary, EWS Vertriebs GmbH. In the future, additional energy-related processes will be transferred to this department, for which we are seeking support in the role of “Energy Utility Services Clerk (m/f/d)” on a full-time or part-time basis (at least 80%).
Your Responsibilities
You will process business transactions for our service customers and business partners related to customer service and billing.
In doing so, you will process and coordinate incoming business transactions in accordance with legal deadlines and requirements.
You will be responsible for preparing, executing, and finalizing posting and payment runs.
You will forward data and information to the appropriate internal departments
You will verify and record meter readings
You will handle clarification requests, complaints, and invoice corrections
Your Profile
You have successfully completed a business apprenticeship
You are characterized by a strong commitment to customer service and a passion for service-oriented communication with our business partners
You enjoy working as part of a team
You have a strong aptitude for working with numbers and a structured, conscientious, and independent work style
You are proficient in using MS Office applications, particularly Excel and Word
Benefits
Flexible work hours, alternating between working on-site in Schönau and working from home
Compensation in accordance with our standardized and transparent pay system
Fresh, high-quality, and delicious food in our company cafeteria
0.5 days of special leave each on Christmas Eve, New Year’s Eve, and Rose Monday—in addition to 30 days of annual leave
Job Ticket or Germany Ticket
Employee credit card
Contribution to the company pension plan
Partnership with the “Epassi” fitness network (formerly Hansefit)
Job-Rad
Corporate Benefits
Employee discounts, e.g., employee electricity rate
A secure job at an unconventional company
Team events and social initiatives