Team Leader Commercial Customers (m/f/d)
As an energy transition company, together we are laying the foundations for a sustainable and functioning energy supply, securing prosperity in our region, making a decisive contribution to climate protection and creating long-term value for our customers, our municipalities, partners and therefore also for every EWR employee. Let’s tackle our future together.
Your tasks
- As a team leader in the commercial customer area, you will be responsible for managing and developing the commercial customer team. You will therefore be responsible for acquiring, retaining, supporting and winning back commercial and residential customers, association customers and municipal customers. In addition, you will develop tailor-made products and services, optimize sales strategies and sales processes and ensure that sales and growth targets are achieved. We offer you an exciting and varied job as well as the opportunity to work independently and develop personally and professionally. But what exactly would that look like?
- Management, motivation and development of the commercial team as well as operational responsibility for the expansion of customer relationships and sales cooperations to achieve growth targets.
- Optimization and control of sales processes, based on key performance indicators (KPI) through PowerBI dashboards, to increase efficiency in customer acquisition and support.
- Analyzing market trends and competitive activities to further develop the sales strategy and acquire new sales partnerships in Rheinhessen and beyond.
- Monitoring of KPIs and performance analysis of the product and customer portfolio as well as optimization of existing predictive churn methods.
- Contract management, ensuring customer satisfaction and sustainable sales growth in the area of commercial customers in close cooperation with the department management.
Your qualifications
- Degree in economics, engineering or comparable qualification.
- Several years of experience in sales of commodity products or energy services, preferably in the B2B segment.
- Strong leadership skills and experience in team development.
- Affinity for process optimization and sales management based on key figures.
- Very good analytical and communication skills, high customer orientation and independent, structured way of working.
Benefits
- As an employer, we offer you 30 days of vacation per year so that you can enjoy a good work-life balance. Your working week comprises 38 hours and runs from Monday to Friday. We are also bound by collective agreements, which ensures fair and transparent working conditions. We also offer you a wide range of additional benefits to make your time with us even more enjoyable and rewarding.
- Energy allowance: Energy prices too expensive? We’ll give you a helping hand and support you with our energy subsidy.
- Company pension scheme: Have you thought about your future? So have we. To support your financial security in old age, you are entitled to a pension with us. You also have the option of taking out a supplementary company pension as part of a deferred compensation scheme.
- Remote work
- With us, you have the opportunity to work remotely. This gives you the flexibility you need in your everyday life.
- Further and advanced training: Are you aiming for more or do you want to continue your training? Our managers are available to you as partners and will support you in your professional and personal development.
- Flexitime model: Quickly drop the kids off at nursery before work and go to the gym at lunchtime? No problem, with our flexible working hours you can combine your professional and private life.
- Mobility: With us, you have the option of leasing a JobRad bike or taking out a discounted job ticket. This means you can easily reach our locations in Worms, Alzey and Rheinhessen.
- Parking spaces and charging stations: Are you traveling by car? No problem. We have plenty of free parking spaces at all our locations, so you don’t have to worry about that. You also have the option of charging your e-vehicle free of charge.
- Special payments: With us, you will receive an attractive salary, performance-related special payments as well as annual vacation pay, a 13th salary and monthly capital-forming benefits.
- Focus on employees: We promote your health with our company health management and many other models. With the Wellpass, which we subsidize, you can even go training in many different sports studios throughout Germany.
- Cohesion: We increase the sense of community with various employee events, joint after-work activities and company celebrations – even across divisions.
Contact us
Contact persons: Julia Frey & Yvonne Weyrich, Personnel Management
Www.ewr-group.com