Technical customer advisor for grid connections (m/f/d)
Electricity, gas, water – reliably on the pulse of time.
AVU is the energy and water supplier for private and business customers in the Ennepe-Ruhr district. Over 440 employees work every day for the AVU companies (AVU AG, AVU Netz GmbH, AVU Serviceplus GmbH) and the reliable supply of energy in our region. AVU is a traditional and family-run energy service provider that has been closely associated with the towns, companies and people in the region for over 110 years.
Every day, we bear responsibility for our customers and our employees. That’s why we invest a lot of energy in supporting our employees: with flexible working hours, health promotion offers, work-life balance and much more. Mastering future challenges in the industry as well as the requirements of a dynamic market and the energy transition offers you a job with a future.
Your tasks
- As a regional grid operator, we support industrial and commercial customers in all matters relating to electrotechnical and grid-related services.
- In the grid connection team, you provide customer-oriented support for grid connection requests for electricity, gas and water – from the offer to the contract.
- You will advise customers and installers and coordinate everything with regard to suitable measures, such as preparing and drawing up offers, determining grid cost contributions (BKZ) and working in our digital portal landscape (e.g. grid connection portal, commissioning portal, etc.).
- With your technical understanding, you will be able to understand planning documents and communicate network issues to our customers.
- You will be responsible for maintaining contact with the EN district trade associations and the guilds for plumbing, heating, air conditioning and electrical engineering.
Your qualifications
- You have a degree as a technician or master craftsman in the field of electrical engineering/supply engineering or comparable commercial qualifications in the energy industry with a focus on sales.
- You have good knowledge of electricity, gas and water supply in general and for distribution network operators in particular. Ideally, you have knowledge of offer and contract design in the energy industry, e.g. in the field of electrotechnical services for industrial customers.
- You have technical understanding and are keen to apply this in the commercial area.
- You have a good knowledge of Microsoft Office modules and are familiar with the relevant laws of the energy industry (EnWG), regulations (NAV, AVBWasserV) and technical rules (TABs).
- Ideally, you will have knowledge of SAP and Lovion and enjoy working with workflow-based software.
- You can effectively present your point of view to external parties, such as customers or suppliers, and demonstrate your negotiating skills.
- You are characterized by a structured and results-oriented way of working, work independently and are willing to take on responsibility. You are also reliable towards others and enjoy working in a team.
Benefits
- Extensive opportunities for further training and development
- With our modern workplace structure, we enable hybrid working with flexible working hours (including notebook equipment)
- As a certified “family-friendly company”, AVU offers a wide range of options to help employees balance family, care and work
- Attractive earning opportunities and additional social benefits such as supplementary health insurance and pension contributions
- Familiar working atmosphere and open communication culture
- Company catering with attractive and healthy menus at fair prices
- Secure, crisis-proof employment
- Varied, independent activities
- Bicycle leasing (including e-bikes), bicycle garage
- Numerous offers from company health management (health checks, preventive medical check-ups, flu vaccinations and much more)
Contact us
Your contact person:
Thorsten Schneider, Phone: +49 2332 73-80401
AVU Netz GmbH | An der Drehbank 18 | 58285 Gevelsberg | www.avu-netz.de