Here at energy & meteo systems, together with our partner companies emsys VPP and emsys grid services, we do our very best every day to efficiently integrate renewable energy into power grids and markets. To this end, we offer our customers — electricity retailers and grid operators worldwide — forward-looking software products and full-service solutions. In addition to wind and solar output forecasts, these include virtual power plants for controlling decentralized energy systems, as well as a platform concept for proactive grid planning.
Your Task
As a Technical Account Manager for international markets, you’ll support technicians (our customers’ service providers) and marketers (electricity traders) in connecting energy systems to our control center.
You’ll serve as the central point of contact for technical experts and marketers, coordinating between the various stakeholders.
From the office, you’ll advise clients via phone or video call on the best technology to use and finalize the details of the connections.
You’ll regularly communicate with our customers, provide updates on the project status, discuss the next steps, and oversee the integration of the systems into our control center.
Even in the event of a malfunction, you’ll competently mediate between all parties involved, initiate fault analysis, and oversee the resolution of the issue.
Your Profile
You have a degree in engineering or the natural sciences—preferably in electrical engineering, energy engineering, industrial engineering, business informatics, or a related field. - or a completed technical apprenticeship, preferably as an electronics technician for energy and building technology or an IT specialist.
Alternatively, we are also open to candidates changing career paths, such as those with a background as an industrial business administrator or a business administrator specializing in wholesale and foreign trade management.
Experience as a sales engineer, customer service representative, or in a similar role in customer service or technical support would be ideal.
Knowledge of communication standards—industrial protocols (Modbus TCP, IEC 60870-5-104, OPC UA)—as well as an understanding of how VPN technologies and networks work is desirable.
You have a good command of German and are business-proficient in both spoken and written English. Knowledge of other languages—especially French—is a plus.
Process management is your thing: You’re well-organized, value teamwork, and work with others to further develop processes through strong analytical skills.
You already have knowledge of the energy market, renewable energy, and power grids, or you’re open to learning about these topics.
Benefits
Connection to facilities
Flexible work hours
Work-life balance support
Your workday is varied, your role is challenging, and your team is motivated.
Permanent employment contract—we’re counting on you for the long term.
Flexible working hours and tracking of all overtime: You don’t have to be at work at 7 a.m. What’s important to us is that you give it your all when you’re there.
Remote work is also an option
Career
You’ll have the opportunity to work on meaningful projects in the field of renewable energy and to contribute your potential and ideas.
Flat hierarchies and quick decision-making—our managers are open to listening and always have their doors open.
Sense of Community
The atmosphere is great even outside our offices
Annual company outing,
team-building activities,
summer party and Christmas party,
monthly game nights, etc.
Fitness and Health
You matter to us. That’s why we offer:
Company bike leasing
Sports allowance
Running group, beach volleyball court, ping-pong table, swings, and pull-up bars
Fair compensation
And retirement planning
In addition to the other benefits, we also offer options to secure your future:
Company retirement plan
Disability insurance
Guud Card as a non-cash benefit: shop sustainably and locally
Food and Beverages
For quick breaks throughout the day, we offer free drinks, organic fruit, and snacks
We have an in-house cafeteria serving vegetarian, vegan, and meat-based dishes made with regional products
You should apply just to try out the slides between our office floors. Don’t worry—we also have stairs and an elevator. Check it out for yourself here: www.energymeteo.de/ueber_uns/arbeitsplatz.php