NOW cares - about the wishes of its customers, but also about you and your career. As a municipal service provider, we combine a wide range of services under one roof: energy supply, drinking water and wastewater, leisure facilities, swimming fun and public transport. The NEW Group has more than 2,200 employees. And the region counts on us - as a strong employer in the Lower Rhine region. With a job at the NEW Group, you will not only improve the quality of life in our home region, but also your career. Within the NEW Group, NEW Niederrhein Energie und Wasser GmbH pursues one mission - your energy supply! We are an energy provider for homes, companies and the housing industry and supply private and business customers with electricity, gas and water. The energy industry covers a broad spectrum and offers exciting fields of activity. Become part of our team and help shape the future of energy regionally and nationally!
Your tasks
Your energy is needed here: You will process the test and error logs from billing and invoicing runs The independent and careful processing of invoice corrections falls within your area of responsibility Maintaining master data for private and commercial customers and processing transaction data, including market communication, are part of your job You will check invoices that have been outsourced You will be responsible for recording, processing and checking meter readings You will provide telephone customer support for queries regarding energy bills Special tasks as well as overarching support for projects or the adaptation and continuous optimization of processes, for example, are also part of the job
Your qualifications
You have successfully completed commercial vocational training You are well-versed and confident in the use of common MS Office applications You are characterized by a high sense of responsibility, communication skills, independence and persuasiveness We expect a strong customer focus, quick comprehension and an independent and team-oriented way of working Desirable Ideally, you have initial experience in the energy industry and the GPKE and GeLI-Gas supplier change business processes Knowledge of the industry-standard SAP IS-U or Schleupen software would be an advantage
Benefits
Find an employer with the right values in us. Our thoughts and actions are guided by principles that are characterized by trust, respect, foresight, appreciation and innovation. Our team has high standards and enjoys its work. You can expect: Remuneration based on the collective wage agreement (TV-V) Exciting working environment in a dynamic team Modern workplace equipment and high-quality IT hardware, also for private use Attractive social benefits (including company pension scheme, deferred compensation, smartphone) Flexible working hours and the option of mobile working Further training and qualification opportunities as well as digital learning Excellent health management (prevention offers, employee support programs, etc.) Sustainable working and living, e.g. support with the purchase of an e-bike or bicycle and electric charging options on site The actions of the Group and its employees are guided by the core values of partnership, innovation and regionality. Help us to equip our specialist areas with the necessary human resources to position ourselves for the future and secure supplies in the region